jeetba's Privacy Policy

jeetba ("we", "our", "platform") provides a trusted and secure service for online gaming users in Bangladesh. This privacy policy ("policy") informs you — that is, a registered or prospective user of jeetba — about how we collect your personal information, for what purposes we use it, how long we retain it, and how we keep it secure.

By using our website (jeetba.cam) or creating an account, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using the platform and contact us at [email protected].

This policy works as a supplement to our Terms and Conditions and Responsible Gaming policy.

When you register on the jeetba platform or use our services, we may collect the following types of information:

a. Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and login credentials
• Payment-related information — such as bKash, Nagad, or Rocket numbers (full details are not stored; only the portion needed to verify transactions)
• National ID or passport details for identity verification (as part of the KYC process)
• Content of messages sent via live chat or email

b. Automatically Collected Information

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Date, time, and duration of your visits to the site
• List of pages visited and click tracking data
• Information collected through cookies and similar technologies (see section 6 for details)

c. Transaction-Related Information

• Deposit and withdrawal amounts and dates
• Bonus claim and wagering history
• Gameplay history and betting records

Collected information is used only for the following legitimate purposes:

• Account Management: Handling registration, login verification, and ensuring account security.
• Service Delivery: Managing gaming services, payment processing, and bonus distribution.
• Identity Verification (KYC): Preventing fraud and confirming age (verifying 21+).
• Customer Support: Resolving your issues via 24/7 live chat and email support.
• Responsible Gaming: Identifying unusual gaming behaviour and providing timely assistance.
• Legal Compliance: Retaining and providing information as required under applicable laws and regulations.
• Platform Improvement: Analysing user experience to improve the quality of our services.
• Communications: Sending important updates, policy changes, or promotional information (subject to your consent).

We do not sell your information to third parties or rent it out for commercial purposes.

We may share your information with others in the following limited circumstances:

Payment Processors

Payment platforms such as bKash, Nagad, and Rocket receive the information necessary to complete transactions. This information is governed by the respective organisation's own privacy policy.

Technology Service Providers

We use the services of certain trusted technology partners who provide server hosting, data analytics, or gaming software. Our agreements with these partners include strict data confidentiality terms.

Legal Authorities

We may be required to provide information as part of a court order, government investigation, or valid legal process.

Fraud Prevention

Certain information may be shared with verification agencies as part of anti-money laundering (AML) and fraud detection processes.

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, information may be kept for the following reasons:

• Retaining transaction records for a specified period due to legal obligations
• As needed to resolve disputes or handle legal claims
• Maintaining blacklist records to prevent fraudulent activity

When personally identifiable information is no longer needed for retention, it is securely deleted or anonymised.

jeetba has adopted industry-standard technical and organisational measures to protect your information:

• SSL Encryption: All data transmissions are secured through 256-bit SSL encryption.
• Firewall Protection: Servers are protected with advanced firewalls and security protocols.
• Access Controls: Only authorised staff have access to specific information on a need-to-know basis.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Regular Security Reviews: Periodic audits are conducted to identify system vulnerabilities.
• Data Backups: Secure backups of data are maintained regularly so that information is not lost in the event of a technical issue.

However, no data transmission over the internet is entirely secure. We strive to provide the highest level of protection, but complete security cannot be guaranteed.

The jeetba website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

The types of cookies we use:

• Essential Cookies: Essential for login sessions, security tokens, and core functionality.
• Functional Cookies: For remembering your language preferences, theme settings, and similar choices.
• Analytics Cookies: For understanding which parts of the site are used most.

You can disable cookies from your browser settings, though this may limit some functionality of the site.

As a user of the jeetba platform, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or outdated information in your account be updated.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted (not applicable where legal obligations exist).
• Right to Data Portability: You may request to receive information held about you in a structured and readable format.
• Right to Object to Processing: You may opt out of marketing communications.
• Right to Lodge a Complaint: You may contact us to raise any data protection-related complaint.

To exercise any of the above rights, email [email protected]. We will aim to respond within 30 business days.

jeetba is for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age is verified during the registration process. If we become aware that information has been collected from a minor, we will immediately delete that information and close the account.

Request for parents: If you believe your child has registered on our platform, please contact us at [email protected].

jeetba primarily serves the Bangladesh market. Some of our technical infrastructure may be located in international data centres. In such cases, we ensure that transferred information remains subject to protection measures consistent with this policy and that applicable international data protection standards are observed.

We may review and update this privacy policy from time to time. In the event of significant changes, we will:

• Send a notification to your registered email
• Display an alert message at the top of the website
• Update the "Last Updated" date at the top of this page

Continued use of the platform after any changes will be taken as your acceptance of the revised policy.